Frequently asked questions

Let’s try to find the answer to your question.

KakiJersi has witnessed a surge in popularity in the past couple of years. We have put together a list that hopefully answers your questions. If it doesn’t, please get in touch with us at

If we haven’t answered your question please get in touch.

Top questions

How many do I have to order?

From just one to over one thousand, KakiJersi can print as many items as you need for your unique cause or occasion!

For some of our most popular styles, you can order just one item through our website. Please call us if you have questions.

Get a price quote

Whether you’re curious about the cost of your order or the price difference between different designs or products, we’re always here to provide a quick, accurate price quote with no obligation to buy.

Your all-inclusive KakiJersi price is primarily determined by three things:

  1. The product you select.
  2. The type of material and fabric you choose.
  3. The total quantity of items in your order.

Other factors such as personalization (adding personalized names and/or numbers to your items) or special requests also affect the cost.

Savings tip: The easiest way to reduce the cost per item is to increase the quantity of your order. Consider ordering a few extras to maximize your savings. Reducing the number of ink colors in your design can also lead to significant savings. Our team of talented artists can make any design shine with only three, two, or even one ink color!

FREE with every order – no matter how large or small:

  • Design review by a professional artist
  • Expert design consultation
  • Guaranteed delivery date
  • Set-up fees
  • Shipping to Peninsular Malaysia, Sabah and Sarawak. For international shipping, please get in touch with us for further information
  • Amazing customer service

Ready to get a quote? There are three ways:

  1. Click the red “Quote Request” sign in the Homepage
  2. Get a Quick Quote now.
  3. Give us a call – we’re happy to help! 012-348 8422
Payment methods

Whether you’re paying online, or over the phone, you have multiple payment options. You can pay for your order with a credit or debit card (MasterCard and Visa). Simply choose your payment method during checkout.

You can also pay cash over the counter at our headquarter 


17, Jalan PPS 2, Taman Selasih Fasa II,

68100 Batu Caves, Selangor

For payment via Cash Deposit Machine (CDM), you will need to provide us with the bank slip for the prove of transaction.

Shipping, Delivery & Returns

Three Delivery Options

We know how important it is to receive your shirts in time for your group’s event, and that’s why we always provide a guaranteed delivery date for your order. Additionally, we offer three fast delivery options through Ninja Van and Pos Laju.

Two-Week Standard Delivery

Standard delivery is guaranteed to arrive at your door within 14 days!

One-Week Rush Delivery

Choose Rush Delivery and we’ll make sure your custom printed shirts reach your doorstep within seven (7) business days of placing your order. Plus, Rush Delivery only adds an additional 10% to the cost of your order.

3-Day Super Rush (have it in time for the weekend) Delivery

We don’t call this premium service Super Rush for nothing. Choose this option at checkout if you need your shirts in a flash, and for an extra 25% of the cost of your order, we’ll get your shirts to your door in three business days with the same attention to detail and KakiJersi commitment to quality we provide for all our customers.

If you think you can’t have shirts in time for an event this weekend, think again! Simply place your order by 2pm Tuesday and you’ll have the shirts in hand by the end of the day on Friday.  Again this options only available for products available on the website only, not applicable for custom order.


Keeping your order on schedule

At KakiJersi, every delivery date comes with a guarantee. Here are a few important things you can do to help keep it on schedule.

Please respond promptly to calls or emails from us.

Our designers will carefully review your design for typos and any art issues. Before we start your production with guaranteed 14 days delivery, we need to lock your final design, so the sooner you provide us with all the information, the sooner you will receive your order

Changes to your order are possible but may change the schedule.

We want your order to be perfect. If you need a few extras or would like an adjustment to your design after you place your order, give us a call and we’ll work with you to get it right.


KakiJersi's money-back guarantee

At KakiJersi we realize that for many people, creating custom products may be new. With that in mind, we’ve rigorously tested our fulfillment systems and over time have developed the best balance of automation and human supervision.

Customized goods are generally not accompanied by guarantees, but KakiJersi is changing that: We deliver high-quality products – products that look just like what you created  – and we do so on time.

If the custom products you receive differ materially from what your idea and requirement, or if the goods are otherwise flawed, then you may return the custom goods for a full refund, within 15 days of receiving your custom order. All we ask is that you notify KakiJersi before returning any goods to ensure that your return is handled quickly and accurately.

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